Returns /Exchange policy

Delivery Policy

Risk of loss and the title for such items pass to the customer, when the goods are delivered to the carrier. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address, etc) any extra cost incurred by the company for re-delivery shall be claimed from the Customer placing the order. No request for cancellation of orders once duly placed on the site, shall be entertained.
If recipient is not available at the given address on delivery, the goods would be undelivered or shall subjected to customer notice.

The company shall try its best for prompt delivery; However delayed/early delivery for whatever reason shall not entitle the customer for any damages or compensation and the company reserves the right to deny its services to any customer, without any explanation.

In order to provide good service and timely delivery of goods, please provide us your 
correct Pin-Code and Phone number. If you want to change the shipping address you have specified on placing the order, you can send us an e-mail and the company will accommodate the changes only if the goods have not been dispatched from our warehouse.  

Return Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Additional non-returnable items:

  • Downloadable software products.
  • Health care and personal care items.

To complete your return, we require a receipt or proof of purchase and with video while opening of package.

Please do not send your purchase back to the manufacturer.

Products are eligible for return up to 30 days from product delivery date. 

Products are not eligible for return without valid video proof.

Only regular products are eligible for return sale items cannot be returned.

Shipping Returns

To return your product, you should mail us with product id mentioned on the invoice.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Policy

Once the item reaches our warehouse after quality check only, the company will process refund  amount only in the following cases.

1. In case of damaged or defective items the contents of your shipment are verified  and The company will either re-send the goods or issue you a full refund as per the discretion of the company only after necessary verification & inspection.

2. In case the products ordered by the customer are out of stock, the company shall do full refund of amount of those items to the customer original method of payment  within 7-10  bussiness days.


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